Grace Pants

1. Delivery method. 

• Customers can make Orders by filling in and submitting the requested information above at the company's sales website. The Customer is responsible for ensuring the accuracy of the information in the Order.
• In case the customer has completed the Order but wants to change the delivery address or payment invoice address, to change that information, the customer needs to contact the service provider's Hotline number and do so. follow the instruction.
• In order to facilitate the delivery of goods to customers as soon as possible, customers please provide detailed house number, street name, ward, village, hamlet, group, area, hamlet, commune, town, district. , district, province... in detail and accurately. The service provider has the right to cancel unclear orders or is not responsible for late or lost deliveries, etc. due to customers providing inaccurate information. Service providers are currently applying the following forms of transportation: Delivery through forwarding units. Delivery fee: FREE OR CHARGED DELIVERY Fee Shipping fee is calculated according to the default displayed price during the ordering process. Shipping fees may vary depending on order value & delivery policy at the time of order. In some promotional cases, delivery fees are completely free. When there is a delivery fee promotion, the service provider will support shipping costs for customers.

2. Delivery term

• Delivery time: depending on the type of service/delivery method, the service provider will specifically notify the customer of the delivery time after the customer confirms the order.
• Delivery method: Staff delivers to the address provided by the customer (skip delivery)
• Before shipping the goods, the service provider will notify the customer of the delivery time and fee (if any). 
• In case there is a delay in delivery that is not due to the Service Provider's fault, the Service Provider will promptly inform the customer and the customer can cancel the transaction (if desired).

3. Delineate the responsibilities of the organization providing logistics services

a. Obligations of the carrier

• Ensuring adequate and safe transportation of assets to the designated location on time.
• Hand over the property to the person entitled to receive it. 
• Bear the costs related to the transportation of assets, unless otherwise agreed.
• Buy civil liability insurance according to the provisions of law.Compensate for damages to the lessee in case the carrier loses or damages property, unless otherwise agreed or otherwise prescribed by law.

b. Rights of the carrier

• Check the authenticity of the property, the bill of lading or other equivalent shipping documents.
• Refuse to transport assets that do not match the type of assets agreed upon in the contract.
• Require the shipping hirer to pay the full shipping fee on time.
• Refuse to transport assets prohibited from trading, assets of a dangerous or toxic nature, if the carrier

c. Obligations of the charterer

• Pay the shipping fee in full to the carrier on time and by the agreed method.
• Provide necessary information related to transported assets to ensure the safety of transported assets.
• Take care of assets in transit, if agreed. In case the transport hirer takes care of the property but the property is lost or damaged, compensation will not be given.

d. Rights of the charterer

• Request the carrier to transport the property to the agreed location and time.
• Directly or appoint a third person to receive back the property hired for transportation.

e. Liability to compensate for damages

• The carrier must compensate the charterer for damages if the property is lost or damaged.
• The transport charterer must compensate the transporter and third parties for damage caused by dangerous or toxic property transported without packaging measures to ensure safety during transport. . - In case of force majeure leading to the transport property being lost, damaged or destroyed during the transport process, the transporter is not responsible for compensating for damages, unless otherwise agreed upon or by law. there are other regulations.

Online sales department HOTLINE: 0933.637.834

Step 1: Choose product

– Click on “Product List” to select products.

– Use the product search function to quickly find the product you like, please enter information in the "Search product" box on the left.

Step 2: Decide to order online Select the "Cart" icon in the list of all products or the "Order" icon in the product details.

Step 3: Update cart information

– Select the product to buy
– Select the “Delete” icon on the right if you want to remove that product from the cart.
– Select “Continue buying” when you want to add another product to the cart.
– Select “Update cart” to finalize and know the total cart value.
– “Confirm” when you have completed selecting and ordering to go to the next step.

Step 4: Confirm order.
– Complete orders display all product information, selected product codes and total order value.

Please provide full contact information so that ONONMADE BUSINESS HOUSE can contact you and send order confirmation notice.

Step 5: Complete the order

When you select "Confirm", the order information has been sent to the web administrator. Within 24 hours we will send an email and contact by phone to confirm the order (except holidays).